Articles

 Fighting junk mails

It is important to know the difference between junk and spam mail.Spammails are those you did not...

 How do I create a mail filter?

A mail filter allows you to move or delete incoming emails for a particular mail account based...

 How do I handle spam mails?

1. Customize the spam filter levelIt is possible to adjust the spam filter level in eControlPanel...

 How do I log in to my Control Panel?

Before you begin We refer to your-domain.dk in this guide. It is to be replaced by your own...

 How do I setup my Office email account in Outlook?

ATTN: If you don't have other mail accounts configured in Outlook, skip directly to step 3....

 How do I setup my email account in Apple Mail on a Mac?

Click on Add account... under menu entry Mail. Click on Add Other Mail Account... and then...

 How do I setup my email account on iPhone/iPad?

Go to Settings and click on Mail. Click on Accounts, then Add Account. On the following...

 How do I setup my email account using an alias in Outlook?

ATTN: Please use the odinary Outlook-guide instead - unless you are sure want to use an email...

 Hvordan aktiverer jeg kryptering (TLS)?

Generelt findes nedenstående indstillinger i dine avancerede indstillinger i mailprogrammet....

 Hvordan sikrer jeg mit maildomæne med DKIM?

Vi anbefaler at have kendskab til DNS-konfiguration, for at nemmest muligt at konfigurere...

 Min udsendte email blokeres af MailChannels

Siden Juli 2020 har vi hos enavn indført et ekstra filter til udgående emails på vores...

 My mail account has gone over quota, what do I do?

1. Delete old emails from your email clientIf your mail account has gone over quota, it is...

 Spamfilter levels

When a mail account is created through eControlPanel, it is possible to activate a spam filter...

 What can I do if forgot my email password?

We refer to your-domain.dk in this guide. It is to be replaced by your own domain name, when...

 My mail client says "Can not verify server identity", what do I do?

If your your mail client displays the message Can not verify server identity the specified...

 How do I create an email account?

Before you begin We refer to your-domain.dk in this guide. It is to be replaced by your own...

 How do I set up my email account in an email client?

Before you begin In these guides, we refer to your domain name as your-domain.dk. This should...

 What is a strong password?

It is important that you create a strong password, for your email accounts. Simple passwords,...

 IMAP - mine mapper vises ikke, eller er tomme

Hvis du benytter IMAP og oplever, at dine mapper ikke vises, eller er tomme, kan du med fordel...

 Should I choose POP or IMAP?

When you set up your email account in your email client (Outlook for example), you'll be asked if...

 How do I change the password for my email account?

If you have forgotten your email password you can reset it through the controlpanel as described...

 Does enavn.dk provide an outgoing server (SMTP)?

All of our email products allows you to send through your own domain name.Specific help for...

 I'm not at my PC - how do I access my email (webmail)?

You can always access your email, by visiting your webmail at: http://mail.your-domain.dk/webmail...

 How can I block an email address?

If you find that you receive a lot of spammails you can add addresses to the spam filter in...

 How do I configure an autoresponder?

First you'll need to log in to your eControlPanel with your email and the associated code. When...

 How do I configure an email alias?

Before you begin We refer to your-domain.dk in this guide. It is to be replaced by your own...

 How do I configure an email forward?

Before you begin We refer to your-domain.dk in this guide. It is to be replaced by your own...