General info about nameservers
Nameservers act like a "directory" for your domain on the internet. They tell which server is responsible for handling traffic for your domain - that is, where the website and emails should be sent.
When someone types your domain name into a browser, the internet first queries the domain’s name servers, which then tell which server should be used to load the website or deliver emails.
By default, your domain’s nameservers usually point to the hosting provider delivering your web or email service. If you want to move your website or email to another provider, you often need to change the nameservers so they point there instead.
What happens when I change nameservers?
When you change the nameservers for a domain, you are effectively telling the internet that information about your website and email should now be retrieved from somewhere else. This means, for example, that:
- your website may be shown from a new server
- your email may be handled by a new email provider
It usually takes some time before the change fully takes effect - typically up to 24–48 hours - because the update has to propagate across nameserver systems worldwide (this is called "propagation").
During this period, some visitors may still see the old version of your website, while others already see the new one.
Change your domain’s nameservers
You can easily change your nameservers via Client Area > Domains > My Domains > (find your domain) > Manage.
Here, click on Nameservers, where you will have two options:
- Use default nameservers
The system will automatically choose our nameservers: ns5.chosting.dk, ns6.chosting.dk and ns7.chosting.dk. This is the easiest choice if you want to use our web or email services. - Use custom nameservers (enter below)
Here you can manually enter up to 5 nameservers from another provider, for example if you want to use an external DNS solution or another hosting provider.
Once you have made the change, remember to save it. The update will then start to take effect, and within 24–48 hours, all visitors will automatically be sent to the new nameservers.
